About YuLong Audio

Yulong Audio is a privately owned Chinese boutique audio manufacturer specialized in head-fi products. Founded in 2009, Yulong Audio is located in Shenzhen city, right next to Hong Kong.  The company name is from the chief designer’s name – Yulong Zhang. He is only in his early 30′s but has education background and rich hands-on experience in telecommunication hardware industry. Digital audio has always been his hobby since high school – in the beginning he made audio products for audiophile friends at his spare time. Later on the demand became bigger and bigger then in 2009 he decided to quit his daytime job and pursue his audio hobby as a full time career.

Yulong Audio is very proud of its devotion to the best possible technical specs on their products. Yulong has basically invested every cent of profit they have earned in the past few years back to lab equipment. The total investment according to Yulong himself is well over $50,000 US funds – this is substantial investment for a 2-year-old company in China.

For every Yulong designed product, Yulong Audio provides a test chart to show how the product is evaluated in scientific terms. Of course sound matters at the end, but not all their competition can produce the same quality specs as Yulong have. Their confidence in quality has translated to healthy sale growth in the past two years.

Yulong Audio mostly conduct business and connect with Chinese audiophiles through their online forum (a vendor section on www.erji.net – which is the largest Chinese head-fi website worldwide). All products information including a brief English introduction is included there.

Same as most other Chinese manufacturers, Yulong Audio emphasizes on team work – the chief designer has a small team of audio engineers to design / tweak and produce high quality products.

Yulong Audio products have been available on eBay for the past few years to the western world. Grant Fidelity had the opportunity to visit Yulong Audio in late 2011 after contracting them to make our tubeDAC-11.

The Yulong facility is an 3000 sqft industrial condo at bottom of a residential high-rise. It includes a front reception area, a testing room with both sides walls full of test equipment where Yulong himself spent lots of time design and test prototype models, and a back production area. It’s not a fancy production place as some Grant Fidelity have visited in China – but you can tell this is an upcoming place full of creativity in audio.

Above: The young gentleman at left is Yulong, the chief designer. He is a bit shine of foreign visitors although I communicate with him in Chinese. The fellow on the right in light blue shirt is Ian from Grant Fidelity listening to our made-by-Yulong Grant Fidelity TubeDAC-11.  Below the TubeDAC-11, it is the Yulong flagship Sabre D-18 32 bit reference DAC, which will be launched later in Dec 2011.

Yulong is demonstrating his new flagship A-18 headphone amp matching Sabre D-18.

While we were visiting Yulong, our first batch Grant Fidelity TubeDAC-11 are getting ready to be packaged. Yulong burn-in all new units for 48 hours before packing and every single unit was run with music signal during the burn-in process.

All Yulong products have circuit board printed by his associated business. Yulong himself explained that for head-fi products, hand wire isn’t the ideal way to make consistent good quality products. Human error and soldering quality could result in final product quality discrepancy. He prefers to spend more to have his product circuit board made by high end suppliers and maintain consistent good quality.

During our visit, he proudly showed me an older model USB DAC and explained:” I kept this one in my office because this is the one and only failed unit from the hundreds and hundreds we sold since our company opened door for business. It reminds me of keeping up with good quality on all our later models.”

 

Yulong showed us how DAC specs are tested on his computer software and test equipment.

Ian is listening to a Grant Fidelity TubeDAC-11 on the production line and test out the input selector and volume control.

Summary:

Overall from the visit, we feel that Yulong himself is very down to earth. He enjoys technology and audio tremendously and feel very happy to have his own products sold all over the world through internet. He keeps saying “I don’t care much about making quick money. If your product is good, business will come. So I don’t go everywhere to brag and market our products. Our customers speak for us all over the world.”

Since our Grant Fidelity DAC-11 launched in Aug 2011, we have experienced hugely improved quality and reliability on the DAC product from our previous model. We are extremely pleased with what Yulong has to offer, and we have decided to take on other Yulong models such as the Sabre-18 for resell in North America.

 

 

 

 

 

 

 

 

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Opera Consonance – 2011 event pictures in China

This year Grant Fidelity has taken on the full line of Opera-Consonance products with Factory Direct resell model.

To let music lovers and audiophiles know more about Opera Audio from Beijing (products sold under the brand of ‘Consonance’), we have linked some event pictures that were taken earlier this year at their customer appreciation event, held in an art galley near the factory.

First a bit about the company – Opera Audio (I usually refer it as Opera Consonance – the latter is the brand of their products):

Where Opera Audio is located in Beijing is a well known arts district – many people refer it as ’798′, which is the numbered code name of the ex-military factory but closed down in the 80′s. Overtime many arts studios have found home in the spacious factory buildings and some part of the complex has been converted to art gallery. To know more about 798 District in Beijing, read this link.

Opera Audio (Consonance) was single handed built by Eric Liu in 1994 out of his strong passion about audio and classical music. Eric was brought up by parents who were professors at Beijing Foreign Language University – this unique background gave him the opportunity to be exposed to western culture and music at a very early age of 5. He started to build his own radio at teenage, then started to build his own amplifier and speakers at the college apartment. Eric is still in his early 40s now, has a beautiful daughter who keeps reminding daddy to smoke less (cigar) :) Eric’s wife, Madam Mah also works in the business and handles day-to-day operations when Eric is devoted in design new products. Madam Mah’s family is of strong artistic background – her father is one of the well-known artists specialized in Chinese water color paint. Some of the works are proudly displayed at Opera Audio’s showroom in Beijing.

Eric has a very wide range of interests besides audio – he loves wine, loves talk about Zen, enjoy smoking Cuban cigars and collect classical music on vinyl. When chatting with him over a dinner table, you will never run out of topic with him. But his passion about audio is the foremost important part in his life – there is story that in order to find New Old Stock ex-military vacuum tubes from Russia, he even rode a camel into the desert to the very North West border of China to acquire military leftover stock tubes. Many Opera Audio’s products (under the brand of Consonance) comes with Russian tubes – some are his treasure hunting results :)

Opera Audio is a boutique design and manufacturer studio – not in very large scale in terms of Chinese economy size, but runs in a very intimate way. Employees are like family members – dealers are like extended family who will all get together to share notes during the annual Chinese audio show.

I enjoy working with Opera Consonance – in a way that they are the only audio company out of China who is led by an owner with vision not just to the east, but also to the west. Eric personally visited many western audio shows and read extensively of audio magazines from the west, online or print, about new technology trend and consumer preference. All export communication at the factory is handled by two young ladies and a young gentleman – all in their late 20′s and early 30s, but all have been with the company for a number of years with extensive knowledge about the product line. Communication is fast and any problem is always addressed promptly and fair. This is beyond what I could ask when working from long distance with them.

There are some online comments from the past about Opera Consonance didn’t stand behind their products in terms of product warranty. From my personal experience, I have never encountered such an issue, including the less than handful repair request from before our distributorship started. I have to say that likely those comments were from less than perfect communication or misleading information was somehow given from certain parties. The fact that Grant Fidelity started distributing Opera Consonance analog line (turntables, tonearms and phonostages) since 2008 and we expanded our relationship to the complete Opera Consonance line this year speaks for our very happy dealing with Opera Consonance. I wouldn’t hesitate to recommend the brand to anyone – the products are of high visual impact, tastefully designed and great sounding. Plus, the factory direct model gives North American customers a great price without retail markup, while warranty is handled by Grant Fidelity. The value for the money spent on Consonance brand is higher than ever before.

Well, back to event pictures – note some products are launched in China first; we will introduce them to North America when final production starts.

 

2011 Opera Consonance Customer Appreciation Event pictures:


A gallery of analog products – from past to present. Vinyl analog has its own unique romantic charisma in China – some young generation has never seen it since it was only briefly introduced to China in 1950′s then disappeared in 1970′s. The very front one is the Consonance LP6.1 turntable – reviewed five times by North American and European media already at $1700 price including an impressive looking tonearm and a Japanese Dynavector cartridge.

Wall of pictures for past and current Consonance products.


Head-fi’ers can also enjoy Consonance headphone amps and DAC in high res. The D-Linear8 DAC is considered the very best out of China. Some Chinese audiophiles did a shootout and final score is 100 points to D-Linear 8 and 85 points to the Benchmark DAC-1.

Pictures of the production line – Robert Harley did a factory tour report on Opera Audio in 2006 – published in The Absolute Sound magazine.

A range of turntables were demonstrated during the event – from flagship Consonance Droplet LP5.0 to the Well Tempered tables (Opera Audio makes Well Tempered in China and is the sole distributor in China).

Wherever there is Chinese gathering, there is food :) Usually very good food. If you are curious about the importance of food in Chinese culture, there is a National Geography show called ‘Food is Heaven’. Very interesting interviews and food tour in China. It somewhat satisfies my taste buds after living in the beef country of Alberta, Canada for 6 years now :)


Where there is food, there should be drinks. Wine seems pair well with great music, especially played on tube amps and turntables :) Many local audiophiles made special trip to the event without driving so that they can enjoy the wine as much as the music :)

Eric (in white T-shirt) and his chief engineer are giving speech about hi-fi history and the endless fun of pursuing high fidelity audio.

Four lucky visitors not only got free music, free food and wine, they even won some vinyl to take home with!

Live violin performance – to let visitors appreciate music live and compare to close-to-original-recording playback on high fidelity audio system.


A fun project by Opera Consonance – low carbon footprint tonearm :) I don’t know exact detail – this is not a product offering, but a fun way to show how a tonearm works.




Featuring Consonance top of the line preamplifier – Linear 1: Sweden Lundahl transformer, silver wire, 101D tube amplification, point-to-point… you name it. (price to be listed on Grant Fidelity site soon)
Power amps are Consonance Cyber 845S improved version.
Speakers are the new coaxial Casals 12″ speakers with piano finish. (details to be listed on Grant Fidelity website soon)

Two Droplets in demonstration: Analog Droplet LP5.0 and Digital Droplet CD5.0 HD with digital input.

A close-up picture of Droplet CD5.0 – it’s a true beauty with Philips CD-Pro2 drive and 6H30 tube output. With the digital input provided, you can run your digital source through the high end DAC in this player and enjoy the tube output (both RCA and XLR) stage.

Picture of Eric setting up his turntable Droplet LP5.0
…..
I have to say that from a woman’s perspective, these electronics are eye candies to me :) I cannot find another brand from China look this gooooooooood :)
Hope you enjoy them as much as I do.
Happy listening.
Rachel @ Grant Fidelity
ps. credit to the photographer who posted these pictures on Chinese audio forums. Thank you for sharing the beautiful moments of life with rest of us.

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Opera Consonance and its surrounding art district

If you have chance to visit Beijing, besides touring the modern skyscrapers and ancient palace, I suggest you to visit a part of China’s unique history of Mao’s era – the 798 Art District in suburb of Beijing. It’s easy to get to – right on the way from airport to the city. The facility used to be a government owned factory but overtime it has become a urban art center built with a mixture of past and future.

Opera Consonance is located right in the 798 Art District. The founder and current owner of Opera Consonance, Eric Liu, grew up with arts and his audio business is also surrounded by arts. His audio products – in my humble opinion, is art and engineering perfectly in one.

Read media coverage about 798 Art District.

 

 

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YouTube video about Opera Audio in Beijing

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Opera Audio – Consonance

Opera Audio sell their products under the brand of ‘Consonance’ – because there is an Italian audio company who has products branded as ‘Opera’. Do not get confused by the two brands. I typically refer Opera Audio from China as Opera-Consonance.

Opera-Consonance is one of the finest audio creation from China and has the largest worldwide distribution network among all Chinese brands.

You can visit Opera Consonance website to see their full distributor list.

In North America, Grant Fidelity distributes the complete line of Opera Consonance products directly without involvement of retail stores. Opera Consonance is the only Hi-Fi manufacturer in China implementing Just-in-time production so most models are made to order with 2-3 weeks of lead time. The benefit of such is to reduce inventory holding cost through the supply chain and make these ultra-fine high end audio components at affordable price to all consumers, plus you can pick your preferred colors of the wood decoration on many Consonance products at the time of order.

Be aware that some old stock from previous North American distributor(s) are still on the market for USA and Canada. Those units do not carry manufacturer warranty anymore even if they are sold as ‘new-in-the-box’. They are clearance stock by definition so please make sure you understand what you are buying into at the time of your purchase of such a unit.

There were some rumors on internet about complaining toward Opera Consonance after-sale service. Many of them were due to misunderstanding of who should do what in terms of distribution outside of China. From Grant Fidelity’s experience in the past 3 years, Opera Consonance is among the best service providers as a supplier / manufacturer.

 

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Jungson Audio

Since 2008, Jungson Audio has nominated Grant Fidelity as its exclusive distributor for North America, who will service all past officially imported Jungson equipment with an purchase record from authorized dealers. Past purchase without proof of purchasing from authorized dealers will not be serviced by Grant Fidelity.

Currently all Jungson Audio products are sold in North America directly by the distributor – they are not available through conventional retail stores. In-home audition is available through the distributor.

For the rest of the world, Jungson Audio’s distribution network has been gradually expanding -to see a full list, please visit this link.

Jungson Audio’s products include two series – one is the classic looking square box with blue LED meters at front – it’s the high end series between the two; the other has the modern looking curved front panel without LED meters – it has the high end gut but with affordable casing.

Be careful of vendors offering Jungson Audio products over internet claiming it was imported from past distributors. Before you buy such a unit, ask the seller for a proof of the purchase from the past distributor otherwise you will be left with no service available to you once you own the product.

 

 

 

 

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ShengYa Audio

As far as we know at the time of publishing this post, ShengYa’s own line of products (primarily black color with fully balance design) are only officially exported to North America (Canada and USA).

You can purchase authentic quality with full service through ShengYa’s Exclusive Distributor in North America – Grant Fidelity. Price is very attractive as there is no retail mark-up built in the pricing mix. In-home audition is available through the distributor.

For European market, ShengYa has OEM partners so the ShengYa’s own line of products are not officially offered there.

For market without trademark conflict with ShengYa’s OEM partner(s), special order can be arranged by Grant Fidelity to suit your local voltage.

 

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Chi-Fi price will not be always low…

Although China’s low labor cost has been a known factor by the rest of the world, it may not be known that Chinese labor cost has been climbing up fast in the past 24 months.

According to China Briefing, an online business news media, average worker wage in China in 2010 is about US$2250 per year. In the Hi-Fi industry, the average production line worker is making well above the national average – it is about US$3500, not including subsidy to room and board services provided by most larger Hi-Fi manufacturers – which could easily be valued at at least $100 per month – $1200 per year. Assembling high end stereo is considered a highly skilled job – although no high education is required, but hands-on experience in the industry is highly sought after by all Hi-Fi makers in China. A college graduate working in the design department could earn $5000-$8000 per year depending on the position he/she holds.

I was told by more than one Chi-Fi manufacturers at late 2010 that Chinese Hi-Fi price to outside of China will go up due to high copper and aluminum commodity price, tighter environmental protection policies to parts providers and increasing living expenses in the country, plus a short supply of skilled workers. No surprise, by March 2011 when all Chinese manufacturers are back to normal work schedule after the Chinese New Year, nearly all Chi-Fi manufacturers we do business with have sent me a price increase notice – across the board the average increase is 10-15% from the previous year.

In the meantime, Chinese Yuan has appreciated value under the pressure of many western countries by at least 2-3% from previous year.

Of course the flying oil price has added more fuel surcharge in moving Chi-Fi from Asia to consumers’ hands in the rest of the world.

The results are – Chinese Hi-Fi cost has increased nearly 20% in one year. I don’t think this trend will reverse or stop. According to most large Chinese manufacturers, Chi-Fi consumption outside of China only accounts for less than 10% of their total output and the domestic demand is climbing up much faster than in the west.

If you have been eying great value Chi-Fi, now may be a good time to buy before the price keeps going up. I highly doubt the price will go down – although we may see a wider variety of supply become available from China.

Remember: only good sounding Chi-Fi with good pre-sale and after-sale service will be considered good value Chi-Fi, and such a good value Chi-Fi will only go up in price over time.

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Are the products sold by unauthorized sellers fake?

There are always western customers who send me emails asking about the Chi-Fi sold by unauthorized sellers – ‘are these Chinese products really fake?’

Well, let’s clarification the definition of ‘fake’ products first. In most western consumers mind, a ‘fake’ product is something that is made by a different manufacturer but using the same or very similar sounding / looking brand as the authentic ones. This is completely against the law in western world and very few businesses will dare even to try it.

In Chinese context, ‘fake’ has a much wider definition than their western counter parties and there are fewer enforceable laws in place to deter such activities or punish such activities. To emphasize the degree of severity of fake products, there is actually a National Anti-Counterfeit Day in China – it’s called 315 Day – March 15th each year. On this day, the whole country of China, from factories to media, are devoted to educate consumers how to identify counterfeits and protect consumers’ own interests. Of course other educational activities are carried on throughout the year as well.

In Chinese context, ‘fake’ products come in all forms – they include but not limited to:

- original products bearing the original logo but have been modified by after market 3rd party without full disclosure to buyers

- original products bearing the original logo but have been refurbished / repaired but resellers offer them for sale without full disclosure of such information at the time of sale

- original products bearing the original logo but belong to a test run sold to certain group of buyers by the manufacturer with disclosure at first time of sale. However, such a disclosure wasn’t carried through to the resale by the resellers.

- original products bearing the original logo but the design has later been changed after test run. New offerings carry the same model number but resellers are offering the previous design without full disclosure of the later changes.

- showroom open box items for current model but re-packed and offered for sale as 100% new.

- Returned items without identification of defects but repacked and offered for sale as 100% new.

- Original products bearing the original logo but not designed to/for the standard of final consumption region / country

Among my multiple trips to China for sourcing audio, I have only seen one factory actually making a nearly identical looking product to a brand name Chi-Fi product – the factory was actually run by the previous employees of the brand name manufacturer and they brand the products differently with disclosure of their design mimic to the brand name. This is a much easier to understand counterfeit situation by western consumers.

Most Chi-Fi sold by unauthorized internet sellers are considered ‘fake’ by manufacturers in the above Chinese context.

Be aware of what you are buying when you order Chi-Fi online from unauthorized resellers. They are definitely NOT THE SAME as what you buy from an authorized distributor / reseller, not to mention the missing of any service.

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The Black List of Where-Not-to-buy: endorsed by Chi-Fi manufacturers

Grant Fidelity is determined to help Chinese Hi-Fi manufacturers to regulate their product distribution outside of China so that their brand and intellectual property will be protected beyond China. After watching Chi-Fi wading through the tides in the western market in the past decades and how the rumors, confusions and complaints accumulated on internet, we firmly believe that only a regulated distribution model, i.e. sell through qualified authorized resellers, can ensure consistent quality, pre-sale service and after-sale service for Chi-Fi products. Only regulated distribution can give good Chi-Fi a chance to be known by western consumers, without being buried by complaints of consumers who bought from ‘unauthorized resellers’ without knowing exactly what the internet broker price has enticed them to buy into.

So, this month I drafted a declaration document for the Chi-Fi manufacturers that Grant Fidelity represents and ask them to verify these unauthorized sellers and clarify the situation. The document is written in both Chinese and English languages so the manufacturers can confirm if  the situation I have witnessed and described is accurate to the distribution issue they are facing. I passed the document to Chi-Fi manufacturers for them to decide if they want to endorse. These issues listed in the document are universal to many Chi-Fi manufacturers so the document sent to all Chi-Fi manufacturers Grant Fidelity represent are identical. Results are? All of our suppliers have endorsed the document by putting their company stamp on it.

A side note: in Chinese business practice, the company stamp is far more official than an individual’s signature – it represents the highest authority from the company, and the stamp cannot be reproduced unless someone seriously breaks the Chinese business law.

Here is the list of the companies who have endorsed the declaration (click on each link to view their stamped document):

Jungson Audio

ShengYa Audio

Opera Audio (Consonance) – declaration posted directly on their English website

Shuguang Audio (Psvane Audio) and its eBay VeRO program ‘about me’ page

Cayin – see USA distributor VAS Industries Inc. court victory over NYSound.com in 2006 and Cayin China’s announcement on their English website (please allow pop-up to view)

Xindak Audio – see their website announcement

The Black List of where-Not-to-Buy include (this list will be updated continuously as we verify more internet sellers with factories). Companies / websites on this list are NEVER authorized by the brand owner(s) for resell their products and have NEVER BEEN SUPPLIED ANY GOODS DIRECTLY FROM BRAND OWNER(S):

www.knoxed.com (UK)

www.ornec.com (UK)

www.cattylink.com (Hong Kong)

www.nysound.com (USA – sued by Cayin distributor in USA in 2006 and lost the case)

www.china-highend-hifi.com (Hong Kong)

www.goodcomponent.com (China, for Psvane tubes)

www.diygene.com (Hong Kong, for Psvane tubes)

eBay sellers of Psvane tubes: – (confirmed not authorized by Psvane brand owner and tubes NOT from factory directly)

eBay ID: hifispot168 – changed ID on April 25th 2011 after Shuguang questions his seller status on April 19th 2011

eBay ID: audio_paradise

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