Contact

The quickest and best way to get hold of us is through email.

We are a boutique business operating internationally so time zones and travel may prevent us getting to the phone timely. Emails are monitored daily and responded within 24-48 hrs.

Please use the form below to leave us your detailed message. We will get back to you shortly.

Thank you and Happy Listening.

Grant Fidelity

Attention: Grey Market buyers!

We do our best to serve our past customers who supported our business. To request service information for products originally purchase from Grant Fidelity, please provide your purchase record when making support request. Purchase record include PayPal payment proof or email address you used for making payment with us in the past.

We do NOT have resources nor obligations to serve other online vendors’ customers, especially those vendors from mainland China and Hong Kong who often undercut Chi-Fi brands’ authorized overseas resellers with low price and literally no after-sale services. If your purchase from these vendors need service information or any type of support, please contact them, not us. We will NOT respond to such inquires or demands.


    (If you don't hear back from us in 48 hrs, likely the message were filtered by web server built-in security filters for unknown reason. In that case, send your email copy directly to us to grantfidelity at gmail dot com)