Do you really offer ‘free shipping’?

Most products sold from Grant Fidelity to consumers come with Freight Prepaid by Grant Fidelity.

Here is how it works: 

When retail customer places an order on Grant Fidelity website, if the product listing shows “FREE shipping“, the item will be shipped with freight prepaid by Grant Fidelity – customer just needs to pay for the product price and applicable tax.

If a product is later on returned, the prepaid freight will be deducted from refund plus applicable re-stocking fee. This policy is to ensure there is no abuse of the free shipping privilege by any individual who only wishes to audition a product but without real intention to actually purchase the item.

This approach helps to keep our products price affordable to customers who are genuinely interested in purchasing our products, and ultimately benefit all real buyers.

Category: Shipping